Account Deletion Request
This page is for users of The Ace Sphere app who want to request account deletion. Submit the form below using your registered details. Our support team will verify your identity before processing the deletion request.
How To Request Deletion
- Fill out the request form with your registered name and email.
- Provide any additional details that help us verify your account quickly.
- Submit the request. We will review and contact you via email if needed.
What Data Is Deleted Or Retained
Deleted (where applicable): profile details, account access, learning progress, community access, and other personal data linked to your learner account.
Retained (as required): invoices, payment records, tax/accounting records, fraud-prevention logs, and dispute-related records where retention is required by law or legitimate business obligations.
Retention period: retained records are kept only for the minimum period required by applicable legal, tax, accounting, security, and compliance requirements.